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You can also check out our Privacy Policy if you have questions about the information that we collect and retain. ‍ What types of information can I access?įor a list of the kinds of information you can access, please visit our accounts website.

To open a zip file and view the contents you must have compatible software on your device.

Follow the link in your email to download your dataĪlso, your 'My Data' download will arrive in the form of a zip file.

Please don’t share this link with anyone.

Enter a valid email address and we’ll send you an email with a link once your data is ready to download.

Click ' Submit Request' at the bottom of the page.

You can choose to include your memories as a downloadable file and/or filter your export by date range.

To access other data, like the date your account was created and which devices have logged into your account, you can visit our accounts website or scroll to ‘Account Actions’ in Settings, and then follow the steps below.

Just tap your Profile icon at the top to go to your Profile, then tap the gear in at the top to go to Settings.Ģ. You can access and update some of your data (like your name, email address, phone number, and Bitmoji) by logging into Snapchat and going to Settings. There are a couple ways to access and sometimes update most of this data:ġ. What information is available in ‘Download My Data?’.What information is available in the app?.What types of information can I access?.We also collect information about you and how you’ve used our services, like which Snaps you’ve submitted to Spotlight and Snap Map. When you sign up for Snapchat and use our services, we collect certain information from you, like your phone number and email address.